Dealers were great and personable.Įvery aspect of this hotel was perfect for us. We were disappointed they no longer have a non-smoking area for table play, but they do designate non-smoking tables. Table play and Slots are plentiful and the casino area very clean with good ventilation.

My family is not easy and the manager Luis and our server, Sam did an outstanding job. Exceptional food quality, presention and tastes. Make sure to take in the huge salt water aquarium next to the restaurant entrance.Īs hotel guest, you are provided a gourmet morning breakfast at the Cafe' for no further charge. So good, I came home and duplicated it for our family. They have Parker Rolls at the beginning of your dining experience. We all had to bring home the leftovers as they make sure no one goes home hungry. They have a $45 nightly multiple course specials that were delicious and well presented. Our server Tim and his assistant, suggested appropriate meals and served us like we were family. Saturday Dinner was an amazing dining experience at Black and Blue restaurant in the casino. They are available at no charge, by simply asking the front desk. The rooms are large and comfortable, but not equiped with a fridge or coffeemaker. My wife and I met with other family and friends for some gambling, dinner and an overnight stay. The day started with space equipped to charge our electric vehicle in their large, well lit parking structure.

This person continued to make poor excuses for the service and even told me if I could find a better casino out there, he'd give me a free stay, well I've been to many better casinos out there and he has not gotten back to me. I conted customer service by email and did not get a response til 20 days later. Employees are rude and even when you have a Trip advisor badge on your luggage, that still doesn't motivate them. Yes, got to the head of the line but still had to wait for a server, plenty of vacant tables but no servers? Guess that's how they save money by not charging resort fees. My issue was that since we were guests of the hotel, we could get a little better service, WRONG. The lobster buffett has very small lobsters and nothing else memorable, every casino has a pretty decent buffett. Yes there are a lot if nice amenities, there is free water (also available at Morongo) there is a very limited breakfast (think continental) in the room by the pool, it's not actually poolside, you want a great breakfast then I would suggest Pechangas bed and breakfast package which is room service. So I visited this casino last year on my 24th wedding anniversary and posted the review, it was not that great.

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